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Content Cleaning and Fire Damage

10/1/2022 (Permalink)

burned stove Kitchen damaged by fire

Content Cleaning and Fire Damage

We know what it’s like to lose your belongings to a fire. That’s why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Although it may seem like a daunting task, each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

If you're feeling overwhelmed about how to proceed with cleaning your clothing after this unfortunate event, we've got you covered! We can help you get back on track and make sure that your items are restored to their former glory so that they look as good as new!

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned.

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible.

Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss.

Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

We are proud to say that we offer some of the best prices in town for a wide range of services. We’re confident that our 100% customer satisfaction guarantee will give you peace of mind when dealing with your fire-damaged items, and we can help you get back on your feet quickly after an emergency like this!

What To Do When You Smell Natural Gas

8/30/2022 (Permalink)

Realistic images Show gas pipes are leaking. A potential gas fire is an emergency!

Steps To Protect Yourself And Your Family

If your home in Beverly Hills, CA uses gas for heating or cooking, it's important to know what to do in the event of a gas leak. On its own, natural gas doesn't have a smell, so providers put additives in that give it a scent in order to protect consumers. If you smell gas inside or outside of your home or hear a hissing sound, there are steps to take to ensure that you protect yourself and your family.

1. Don't Touch the Lights
When you first smell gas and you're not sure what's happening, the first step is to NOT turn on the lights. If there is a leak, turning a light switch on or off can trigger a reaction that causes a gas fire. Similarly, don't use matches, start or stop appliances, or use the phone.

2. Check the Stove
Check the stove to make sure that all the burners are off. One common reason that you smell gas but a gas explosion isn't imminent is that a burner was accidentally bumped on.

3. Open the Windows
If you can verify that the natural gas smell was caused by an improperly closed burner, it's safe to open the windows and doors to air out the house. However, if you've checked the stove and no burners are on, it's important to leave the windows closed to prevent oxygen from getting to a flame.

4. Leave the House
When the stove is ruled out as the cause of the smell, it's time to leave the house — and quickly. Worry only about getting the people in your home out; don't try to take extra items with you. A potential gas fire is an emergency!

5. Call for Help
Once you're safely away from the house (at least across the street), call 911 for help. In the event of an explosion that causes damage, an emergency restoration team will work with you to get you back in your home quickly.
A gas fire is a common way that homes sustain damage. If you think you smell gas, protect your family by leaving the house and calling for help.

Why Hidden Mold Causes Odors and How To Detect It

8/28/2022 (Permalink)

Mold growth on wall and wet condensation Mold remediation and removal in Westwood Village, CA

An odd smell in your commercial building that you can't locate the source of can be an extremely frustrating experience. There are several reasons why you may be noticing a mold smell on your property, even though you haven't seen any mold. If you discover any, it is important to have mold remediation professionals deal with it before the problem grows.

Reasons You May Smell Mold But Not See It

Fungus smell is often described as a musty odor. If you are smelling mold but not seeing any, it is probably because there are a variety of hidden places mold may grow:

  • Behind walls
  • Under flooring
  • In-ceiling tiles
  • Inside storage areas
  • Under fabric on upholstered furniture

Causes of Mold Odor
Mold smell occurs because these fungi produce and release compounds, called microbial volatile organic compounds, that have strong odors and are quickly released into the air. If you are noticing mold or mildew smell in your building, you should investigate any surfaces that have recently been wet and current sources of moisture.

Detecting Hidden Mold
You can find some hidden mold by simply looking for it. However, mold that occurs behind walls, under flooring and other areas may not be able to be detected by visual inspection without tearing out material. Test kits are available that may detect the presence of mold, but usually are not very helpful at identifying the location of it. A mold professional in Westwood Village, CA, can inspect your property and use advanced detection systems, such as infrared cameras, to locate mold that is hidden behind surfaces.

Preventing Mold
To prevent future mold problems, dry out anything that is damaged by water within 24 to 48 hours. Repair any leaking plumbing or equipment. Take steps to control excess moisture from condensation in HVAC systems and other sources.
If there is a mold smell in your building, chances are you have mold growing somewhere. A professional inspection can help you identify and remove sources.

Why Choosing a Qualified Preferred Vendor Matters

8/23/2022 (Permalink)

Concept of business negotiation agreement Did you know that we are a Preferred Vendor for many insurance companies.

Why It's Important to Pick a Qualified Preferred Vendor

A client calls your office to report that they have an insurance claim in Century City, CA. Like most business owners who are facing a disaster, they're anxious to get the cleanup and restoration process completed as quickly as possible. As an insurance agent, you have a responsibility to help your client get the help they need while keeping costs down for your company. Luckily, you have a list of preferred vendors, and you inform your client that the names on that list are truly the best. Here's why it matters to you and to your client that they choose a preferred vendor.

1. Qualified
To participate in the vendor program, a company has to be able to verify that they are qualified to complete the services that they say they provide. Vendors who value their business will keep good records of certifications, but it's even more important to know that the staff receives regular continuing education in order to stay on top of the latest best practices. A company like SERVPRO has a set of twenty-one guidelines that employees of each franchise must meet in order to remain on preferred vendor lists.

2. Compliant
In addition to qualified staff, a preferred vendor who wants to be recommended by an insurance agent must maintain compliance with all industry standards. This means that the tools they use, the standards to which they complete jobs, and the way they maintain project paperwork all have to be above board. The easiest way to ensure that these things happen is to work with a company that has consistent expectations for every franchisee.

3. Professional
The last thing that your client wants to deal with is a vendor who doesn't keep in touch. SERVPRO has the reach to ensure that calls are answered and the resources to keep every project organized.
As an insurance agent, you want your clients to be confident when they choose a restoration company after a disaster. Encourage your clients to use the preferred vendor list so that they can be confident that they are working with the best in the business.

Why Is There a Puddle Around My Toilet?

7/31/2022 (Permalink)

Bottom of a toilet seeping water Leaking toilet in Westwood, CA

Why Is My Toilet Surrounded by a Puddle?

Happily, for most homeowners, toilets are one of the most reliable fixtures in the home. Sometimes, these essential items in the home will last upwards of 40 years. During all that time, the humble bowl only requires a little bit of care. Once in a while, however, you may run up against one of these situations:

  • The flush handle becomes loose
  • The toilet becomes clogged
  • The flapper valve wears out or gets damaged
  • Water leaks around the base of the toilet

For most of these situations, the repair is pretty straightforward, but what can you do when faced with a leaking toilet?

Act Quickly

No matter what the cause of a bathroom leak, it could lead to an expensive visit from Westwood, CA, water damage restoration crews. Your best defense against extensive repairs and remodeling is acting quickly to correct the situation.

Leaky Wax Gaskets

A leak at the base of the toilet is usually the result of a worn-out wax seal. Use a towel to mop up the water on the floor and watch for water seeping from under the toilet. If the water comes from a different location, the problem could be a cracked tank, sweaty bowl, leaky shutoff valve, or a loose tube somewhere.

Try Tightening the Bolts

Sometimes, it's possible to apply more pressure on the wax ring by tightening up the bolts that hold the toilet in place. Tighten the bolts alternately, using consistent, gentle pressure. If the leak stops, you probably don't have to take any other steps. If the leaking toilet continues to be a problem, you'll need to replace the wax gasket.
This repair generally involves removing the toilet and, unhooking tubes and hardware, replacing the wax seal, and then putting everything back together. If you aren't comfortable doing these repairs on your own, you can hire a Westwood, CA, professional to fix the leaking toilet.

The Importance of Reviewing Commercial Storm Insurance Coverage

7/20/2022 (Permalink)

Hole on a wall of a home Storm damage in Beverly Hills, CA.

Commercial Storm Insurance Coverage

The right commercial storm insurance for your company in Beverly Hills, CA, can offer peace of mind and protect your business from a disaster. It's a good idea to meet with your insurance agent at least once a year to go over your policy. This allows you to update features if your business has expanded or changed in any significant way. It also enables you to see if rates have changed and if a better package fits your needs. When reviewing your policy, consider looking at the following items:

  • The total you are paying for premiums
  • The level of deductibles you have
  • Any changes in the insurance industry that affects your policy
  • Any gaps in insurance coverage that leave you unprotected

Your agent may also have ideas to improve your coverage. A good decision on insurance could save your company thousands of dollars.

Deductibles

You should be able to customize your deductibles on your storm insurance. In general, the higher the deductible you choose, the lower your overall premium. It pays to understand some of the terminology related to this area of your policy. A dollar deductible refers to a dollar amount that the business owner must pay before the insurance company pays for damages. A percentage deductible replaces a fixed dollar amount with a percentage of the total loss, such as 2 percent; this type of deductible has become more common due to a trend of large storms in the U.S. The rules governing deductibles vary from state to state.

Recovery

If your company is hit by a large storm, you will be glad you spent some time getting your storm insurance coverage in order. It can be a big help in the recovery process. Working with a professional storm mitigation franchise can also give you additional peace of mind. A trained company allows you to get back on your feet as quickly as possible.

Containment Key to Minimizing Mold Spreading

7/15/2022 (Permalink)

Mold Quarantine Contacting a mold cleanup and restoration company is essential in stopping the spread.

Key to Reducing Mold Spread: Containment

If mold makes an appearance in your Westwood Village, CA, business, immediate action needs to be taken to keep the problem from growing. Once mold spores get the moisture, nutrients and warm temps they need, they will quickly start spreading to other areas of the property. Contacting a mold cleanup and restoration company is essential in stopping the spread. They will work to contain the affected area and have the tools and expertise to mitigate the issue the right way.

Stopping the Spread

While you wait for help to arrive, there are a few ways to minimize the spread.

If possible, turn off vents to the affected area to minimize the chances of spores spreading. Consider sealing the door with plastic wrap and tape.
Lower the temperature and ensure humidity is below 60%. If possible, run a dehumidifier to remove excess moisture in the air.
Any moldy objects should be placed in sealable plastic bags and removed from the area. For delicate items, such as documents, bag and freeze them to deactivate the growth process.
Objects that can’t be removed should be wiped down or temporarily covered.

Professional Cleanup
Once help arrives, a certified professional will inspect and assess the mold contamination. Depending on the extent of the issues, different containment and cleaning techniques may be used. They will create a containment chamber to isolate the affected area, which minimizes the chances of cross-contamination. In most cases, HEPA-filtered negative air will be used to better seal the area. It creates a vacuum effect, limiting contamination. Disposable personal protective equipment, including facemasks, gloves and full-body suits will be employed to keep spores from attaching to regular clothes and drifting to unknown parts.
Dealing with mold cleanup is not an easy task. It is a microorganism that wants to survive, so taking immediate action to contain and begin the removal process is essential.

Looking Out for the Helpers: First Responder Safety

6/27/2022 (Permalink)

White van driving through flooded street Drive carefully and follow the rules of the road.

Safety Tips For First Responders

When disaster strikes Century City, CA, there is probably going to be an opportunity for the community to help. Those who take care of people during an emergency must also be mindful to take care of themselves. Here are some safety tips for every first responder.

Protection Against Disease

The potential for contact with harmful bacteria or viruses after a storm increases. If you are going to come into contact with floodwaters or people who are hurt, the CDC recommends that you get the following immunizations:

  • Tetanus (if you haven't had a booster in the last 10 years)
  • Hepatitis B
  • Recommended shots for particular region where you are working

If you are going to be helping in and around floodwaters, flood mitigation experts suggest wearing the proper protective gear. Gloves, waterproof coveralls, rubber boots and a face mask with a respirator can help keep the microbes in the water from getting to you.

Protection Against Electrical Hazards

Fierce storms tend to bring down power lines. As a first responder, you need to be on the lookout for lines that have come into contact with standing water so that you can avoid it. If you are entering a home to rescue someone, it is a good idea to turn off the power at the main circuit breaker so that you can enter safely.

Protection Against Auto Accidents

During flood response, it is important to remember to keep doing the things you always do to stay safe. Drive carefully and follow the rules of the road. Do not drive through water that is too deep for you to see the bottom. Adjust your speed to accommodate for potential hazards, and remember to wear your seat belt.

When you are a first responder, you are not just taking care of other people. You must also take care of yourself. By adhering to safety tips and getting immunized against potential diseases, you can be more helpful to others.

Top 3 Reasons Why Irrigation Maintenance Is Important

6/19/2022 (Permalink)

Irrigation system Regular irrigation maintenance ensures the system works as intended or better.

Why You Should Maintain the Sprinklers

Before you use the sprinkler system to refresh the plants outside your Westwood, CA, business, it is important to perform irrigation maintenance. While it can seem tedious and challenging at times, it is important for the well-being of the system and your landscape. Learn about some of the reasons why you should maintain the sprinklers.

1. Prevents Sprinkler Flooding and Other Issues
Outdoor sprinklers are exposed to a variety of dangerous elements that can damage them. Animals, civilian traffic, severe weather and typical wear and tear can damage the sprinkler heads, pipes and valves that compose the system. Issues with these parts can cause improper irrigation that can malnourish the plant life or cause flooding in your property that can be fixed by commercial building restoration specialists. Frequent inspections can help you find these problems so you can fix them immediately.

2. Adapts System to Seasonal Changes
The development of your property's vegetation depends on each season's precipitation and temperature. As part of your irrigation maintenance schedule, you might need to adjust the direction and quantity of the water spread throughout the landscape, as plants might need more water in one season than another. Failing to adapt the system to each season can cause your plants to be either under or overwatered, which can result in dead grass, trees and flowers.

3. Encourages Upgrades That Improve Efficiency
Despite the straightforward purpose of outdoor sprinklers, manufacturers are always improving the ways that water is distributed throughout the property. New irrigation technology, especially when operated by computers, distributes water in a manner that reduces waste and reaches the most territory. Maintenance allows you to observe the current irrigation setup, then decide what components need upgrades and whether to replace the entire system for a more efficient counterpart.
Every device that services your business requires upkeep and your sprinklers are no exception. Regular irrigation maintenance ensures the system works as intended or better, which keeps your landscape and your business healthy.

Is a Smart Smoke Alarm Right for You?

6/6/2022 (Permalink)

Smart smoke alarm on ceiling Investing in smart detectors to improve your home's security can be a wise move.

Are You a Good Candidate for a Smart Smoke Alarm?

Changing your Beverly Hills, CA, smoke alarm to a smart device can seem like a big jump. After all, these detectors have performed well without any significant changes to their design. However, smart detectors add peace of mind and fire safety features you don't have with a traditional alarm.

Device Types
A smoke detector is essential. It keeps you safe and helps you avoid the need for fire mitigation services.
Three main kinds of smart devices enhance the ability to detect smoke in your home:

  • Smart detector
  • Listener
  • Smart batteries

A smart smoke detector is an entire device that replaces your previous one. It connects to your phone, and you receive notifications through an app. You can silence false alarms and learn when it's time to change the batteries. Some models include carbon monoxide detection. Smart detectors usually run $100 or more per device.
Listeners are devices you plug into your wall. They listen for the specific frequency of a smoke alarm and send you a notification if one activates. If your home only requires one detector, a listener probably won't save you money since it costs around $100. However, a device can listen to one or more floors of your home, so you can potentially save money with a listener instead of purchasing several new alarms.
Smart batteries operate like 9-volt batteries. They connect to your phone and send notifications when the alarm goes off. They also notify you when the battery life reaches its end.

Choosing a Smart Smoke Alarm
The device you choose depends on your home's size, how old your current detectors are, and how much you're willing to spend. If you have one alarm nearly 10 years old, it may be worth it to replace it with a smart device. A listener or smart battery may be more economical if you have several newer alarms.
Enhancing the safety of your home with smart detectors can be a good decision. It helps first to consider the cost and return on your investment.