Recent Posts

Why is There Mold Around my Sink?

1/18/2023 (Permalink)

Mold growth between tile. The reasons for mold in your drain are many, and so are the ways to get rid of it.

Mold is a fungus that grows in damp areas. It can grow indoors as well as outdoors. But when it starts growing around the sin, it can become a problem. The question is why this happens in the first place.

Excess Moisture

If there is excess moisture around your sink, you might have a water leak. The most likely cause of this is plumbing problems or clogged drains. Either way, the mold can spread to other areas of your home if you do not deal with it immediately.

If there is excessive moisture in your home’s pipes or drain system due to faulty plumbing, then this could cause mold growth and damage throughout the rest of your house.

Sink Drain Clogs

The sink drain is a vital part of every home, as it is essentially the first step in your plumbing system. If you have a clog, then water can back up and cause mold growth, flooding, and other problems. The best way to avoid these dangers is to keep your sink drains unobstructed and free from clogs.

Lack of Proper Ventilation

As a homeowner, you can help prevent mold growth in several parts of your home by taking these simple steps:

  • Ventilate properly. Make sure there is adequate ventilation to remove moisture from the room and keep it dry.
  • Don't store anything on top of your sink or toilet tank lid. If there is no other place for items such as towels and toiletries, stack them neatly on shelves or in cabinets below each fixture instead.

Improper Cleanliness

If you want to prevent mold from growing around your sink, there are several things you can do. First and foremost, make sure that you clean the sink regularly. You should use a disinfectant cleaner and then rinse it off thoroughly with water. Next, use a drain cleaner like Clorox Disinfecting Bathroom Cleaner or Resolve Drain Cleaner. 

Leaks From a Toilet or Faucet

If you notice that your sink or bathtub has become slow, it could be due to an undetected leak somewhere in the pipe system. Leaks can be caused by a number of things, including age and poor maintenance on behalf of the homeowner.

If you suspect there may be a leaky faucet or toilet, check for any signs of leaks or other problems with your plumbing system. If there's no leak present, we'll provide recommendations on how best to clear up any blockages that might have formed around the drain opening itself (easing future clogs).

There are Many Reasons Why Mold Can Grow around a Sink.

Here are some of the most common causes:

  • Excess moisture.
  • Clogged drain.
  • Lack of proper ventilation.
  • Improper cleanliness and hygiene.

The reasons for mold in your drain are many, and so are the ways to get rid of it. With a little effort and time spent cleaning up the mess, you’ll be able to get rid of any unwanted guests once and for all. If the problem is more severe, you should call a professional for assistance!

How Ozone Generators Remediate Smoke Smell

12/1/2022 (Permalink)

Ozone generator After a fire, using ozone generators is a secure and efficient technique to eliminate smoke odor.

How Ozone Generators Eliminate the Smell of Smoke

Ozone generators are used to remove smoke smell from a property. In this article, we'll discuss how ozone is made, the science behind it, and how it's used to remove smoke smells.

What is an ozone generator?

An ozone generator is a device that emits ozone in the air. It's typically used to clean up rooms, buildings and other areas that have a bad smell. Ozone generators can be used indoors or outdoors, even after the smoke smell from a fire has already dissipated.

For example, if there was an electrical fire in your home and you had to get out quickly, there will still be lingering smoke smells left over after the flames have been extinguished. These odors can be hard to get rid of on their own; but with an ozone generator it's easy! With one quick pass of your unit through each area affected by the smoke smell — whether it be simply walking through all affected rooms or using some sort of fan system — the room will feel fresh again!

Ozone generators are also good options if there was mold in your home at any point before this incident happened (or if there is now). The high levels of humidity caused by flooding leaves behind spores which need cleaning up immediately because otherwise they'll spread throughout nearby areas quickly creating more problems down the line.

How does it work?

Ozone generators are powerful oxidizers that break down organic compounds in the air. Ozone, the ozone generator's product, is a gas that can be used in a variety of ways. It's produced by an ozone generator and acts as an odor neutralizer by attacking smoke odors at the source. Ozone is naturally occurring in the earth's atmosphere and created by lightning when it strikes oxygen molecules in the air.

Is ozone bad for my stuff?

Ozone is a natural element that comes from the air, so it's not harmful to people or animals. Ozone is safe to use in homes, offices, and other settings where ozone generators are used to remediate smoke smell.

Ozone does not damage furniture, carpet, clothing, or other household items. If you're concerned about using an ozone generator around your belongings, test a small area before using it all over if you have any doubt at all about whether it might be harmful.

Important factors in odor removal

Ozone is a powerful oxidizer. In the presence of smoke, ozone will react with the organic molecules and break them apart. When this happens, the odor will be removed from your home. Ozone is not effective at removing other odors besides smoke or mold and mildew. It can't remove pet odors because they're caused by bacteria that grow on the surfaces where pets spend time (their beds, for example).

If you want to neutralize a room filled with smoke odor, consider using an ozone generator in combination with another method like dehumidifiers or air purifiers (or both!).

What is the key to ozone's effectiveness? 

The key to ozone's effectiveness is its ability to kill bacteria, viruses, and mold. In fact, ozone is an extremely powerful oxidizer. It can be used to purify water by oxidizing organic contaminants like pesticides, herbicides, and other toxins in the water.

Ozone generators are also used for deodorization in a variety of industries such as food processing plants where they eliminate odors from smelly foods such as fish or chicken carcasses that may have spoiled during processing into products such as tuna fish cans or chicken nuggets.

Ozone generators also help remediate smoke smell from fire damage by using the same principle: killing bacteria with ozone gas so that no further contamination occurs after your home has been cleared out of fumes or toxic particles from a fire rescue effort

Why SERVPRO professionals recommend using ozone to remediate a home after a fire.

Ozone generators are a safe and effective way to remove smoke smell after a fire. They're also safe for use around pets and children. In addition, ozone generators are portable, so you can use them in any room of the home.

They're easy to use: Simply plug in your ozone generator, turn it on and set it on the floor near where you'd like to deodorize. Within minutes, that smoke smell will be gone!

There are many ways to remove smoke smell in your home. You can try cleaning products, air fresheners, or even candles (though those aren’t recommended). But the best way is to call SERVPRO of Beverly Hills/ Westwood who uses ozone generators. That way, you know that the job will be done right and that you won’t have to worry about any toxic chemicals being released into your indoor environment.

What Three Types of Contaminated Water Are There?

11/17/2022 (Permalink)

clear water standing in a room, water damage in a room Water damage in Beverly Hills/ Westwood area

What Type of Water You Have and How To Deal With It

Water damage is one of the most common problems faced by homeowners and business owners. It can come from many sources, including pipes that burst or broken appliances. SERVPRO of Beverly Hills/Westwood specializes in water damage restoration, the cornerstone of our business. We have handled all types of water damage, so we're here to help you understand what type of water you have and how to deal with it quickly and professionally.

What Are the Water Damage Categories?

To properly deal with contaminated water, it's important to know what category of water you're dealing with. Categories 1 and 2 are considered clean water, while category 3 is considered contaminated. Here are the three different categories:

Category 1—Clean Water: This includes runoff from rain or snow, as well as fresh groundwater that has not been contaminated by human activity. It can also include any other type of liquid that hasn't encounter any contaminants.

Category 2—Contaminated Water: This category includes all types of liquids affected by human activity, such as rivers adjacent to factories or sewers. This type of damage is often referred to as "blackwater.”

Let's look at the three categories in more detail:

Category 1 water is clean water such as a leaking faucet or supply line, or broken appliance. If untreated, Category 1 can quickly degrade into Category 2 or 3.

Category 2 water is contaminated with harmful microorganisms and/or chemicals that can cause illness if ingested. This type of contamination could be present in your home's private well system, as well as any municipal supply lines that have become damaged by recent weather events.

Category 1 Water is clean water such as a leaking faucet or supply line, or broken appliance. If untreated, Category 1 can quickly degrade into Category 2 or 3.

A leaky faucet is one of the most common sources of contaminated water in the home. A leaking tap will typically drip between 0.5 and 5 gallons per minute depending on its severity and how long it has been leaking. Leaks that occur over longer periods of time will likely cause higher volumes of wastewater to flow into your drainpipes than those that are repaired quickly after detection.

Category 2 Water has some degree of contamination.

Category 2 water damage is the next level down. While it still requires immediate attention, this type of water damage is not as serious as category 3 and should be handled by a professional contractor so that you don’t spread any contaminants further into your home.

Category 2 water can be caused by a variety of situations, such as a toilet overflow with some urine or feces, or a washing machine overflow. Category 2 also includes other incidents like broken pipes that are not directly connected to sewage lines but have seeped into or leaked out of the home’s walls, ceilings, and floors.

Category 3 Water is grossly contaminated from an outside source. 

Category 3 water can include sewage, seawater, or floodwater: This type of contamination can come from sewage backups in your basement and other locations in your house. Flooding can also cause this type of contamination by mixing with storm runoff and groundwater seepage in the basement through a crack in the foundation or opening around a pipe. Heavy rains can also cause this type of contamination if not enough water is diverted away from structures before it reaches them.

SERVPRO Beverly Hills/Westwood specializes in water damage restoration.

The cornerstone of our business is the extensive water damage restoration training we give our technicians, which emphasizes regular monitoring and documentation of the drying process from beginning to end.

In addition, SERVPRO’s process emphasizes regular monitoring and documentation of the drying process from beginning to end.

SERVPRO is here to help you with all your water damage needs. We have a team of highly trained professionals who can handle any situation, and we offer 24/7 emergency services for our customers in Beverly Hills/Westwood area.

Content Cleaning and Fire Damage

10/1/2022 (Permalink)

burned stove Kitchen damaged by fire

Content Cleaning and Fire Damage

We know what it’s like to lose your belongings to a fire. That’s why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Although it may seem like a daunting task, each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

If you're feeling overwhelmed about how to proceed with cleaning your clothing after this unfortunate event, we've got you covered! We can help you get back on track and make sure that your items are restored to their former glory so that they look as good as new!

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned.

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible.

Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss.

Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

We are proud to say that we offer some of the best prices in town for a wide range of services. We’re confident that our 100% customer satisfaction guarantee will give you peace of mind when dealing with your fire-damaged items, and we can help you get back on your feet quickly after an emergency like this!

What To Do When You Smell Natural Gas

8/30/2022 (Permalink)

Realistic images Show gas pipes are leaking. A potential gas fire is an emergency!

Steps To Protect Yourself And Your Family

If your home in Beverly Hills, CA uses gas for heating or cooking, it's important to know what to do in the event of a gas leak. On its own, natural gas doesn't have a smell, so providers put additives in that give it a scent in order to protect consumers. If you smell gas inside or outside of your home or hear a hissing sound, there are steps to take to ensure that you protect yourself and your family.

1. Don't Touch the Lights
When you first smell gas and you're not sure what's happening, the first step is to NOT turn on the lights. If there is a leak, turning a light switch on or off can trigger a reaction that causes a gas fire. Similarly, don't use matches, start or stop appliances, or use the phone.

2. Check the Stove
Check the stove to make sure that all the burners are off. One common reason that you smell gas but a gas explosion isn't imminent is that a burner was accidentally bumped on.

3. Open the Windows
If you can verify that the natural gas smell was caused by an improperly closed burner, it's safe to open the windows and doors to air out the house. However, if you've checked the stove and no burners are on, it's important to leave the windows closed to prevent oxygen from getting to a flame.

4. Leave the House
When the stove is ruled out as the cause of the smell, it's time to leave the house — and quickly. Worry only about getting the people in your home out; don't try to take extra items with you. A potential gas fire is an emergency!

5. Call for Help
Once you're safely away from the house (at least across the street), call 911 for help. In the event of an explosion that causes damage, an emergency restoration team will work with you to get you back in your home quickly.
A gas fire is a common way that homes sustain damage. If you think you smell gas, protect your family by leaving the house and calling for help.

Why Hidden Mold Causes Odors and How To Detect It

8/28/2022 (Permalink)

Mold growth on wall and wet condensation Mold remediation and removal in Westwood Village, CA

An odd smell in your commercial building that you can't locate the source of can be an extremely frustrating experience. There are several reasons why you may be noticing a mold smell on your property, even though you haven't seen any mold. If you discover any, it is important to have mold remediation professionals deal with it before the problem grows.

Reasons You May Smell Mold But Not See It

Fungus smell is often described as a musty odor. If you are smelling mold but not seeing any, it is probably because there are a variety of hidden places mold may grow:

  • Behind walls
  • Under flooring
  • In-ceiling tiles
  • Inside storage areas
  • Under fabric on upholstered furniture

Causes of Mold Odor
Mold smell occurs because these fungi produce and release compounds, called microbial volatile organic compounds, that have strong odors and are quickly released into the air. If you are noticing mold or mildew smell in your building, you should investigate any surfaces that have recently been wet and current sources of moisture.

Detecting Hidden Mold
You can find some hidden mold by simply looking for it. However, mold that occurs behind walls, under flooring and other areas may not be able to be detected by visual inspection without tearing out material. Test kits are available that may detect the presence of mold, but usually are not very helpful at identifying the location of it. A mold professional in Westwood Village, CA, can inspect your property and use advanced detection systems, such as infrared cameras, to locate mold that is hidden behind surfaces.

Preventing Mold
To prevent future mold problems, dry out anything that is damaged by water within 24 to 48 hours. Repair any leaking plumbing or equipment. Take steps to control excess moisture from condensation in HVAC systems and other sources.
If there is a mold smell in your building, chances are you have mold growing somewhere. A professional inspection can help you identify and remove sources.

Why Choosing a Qualified Preferred Vendor Matters

8/23/2022 (Permalink)

Concept of business negotiation agreement Did you know that we are a Preferred Vendor for many insurance companies.

Why It's Important to Pick a Qualified Preferred Vendor

A client calls your office to report that they have an insurance claim in Century City, CA. Like most business owners who are facing a disaster, they're anxious to get the cleanup and restoration process completed as quickly as possible. As an insurance agent, you have a responsibility to help your client get the help they need while keeping costs down for your company. Luckily, you have a list of preferred vendors, and you inform your client that the names on that list are truly the best. Here's why it matters to you and to your client that they choose a preferred vendor.

1. Qualified
To participate in the vendor program, a company has to be able to verify that they are qualified to complete the services that they say they provide. Vendors who value their business will keep good records of certifications, but it's even more important to know that the staff receives regular continuing education in order to stay on top of the latest best practices. A company like SERVPRO has a set of twenty-one guidelines that employees of each franchise must meet in order to remain on preferred vendor lists.

2. Compliant
In addition to qualified staff, a preferred vendor who wants to be recommended by an insurance agent must maintain compliance with all industry standards. This means that the tools they use, the standards to which they complete jobs, and the way they maintain project paperwork all have to be above board. The easiest way to ensure that these things happen is to work with a company that has consistent expectations for every franchisee.

3. Professional
The last thing that your client wants to deal with is a vendor who doesn't keep in touch. SERVPRO has the reach to ensure that calls are answered and the resources to keep every project organized.
As an insurance agent, you want your clients to be confident when they choose a restoration company after a disaster. Encourage your clients to use the preferred vendor list so that they can be confident that they are working with the best in the business.

Why Is There a Puddle Around My Toilet?

7/31/2022 (Permalink)

Bottom of a toilet seeping water Leaking toilet in Westwood, CA

Why Is My Toilet Surrounded by a Puddle?

Happily, for most homeowners, toilets are one of the most reliable fixtures in the home. Sometimes, these essential items in the home will last upwards of 40 years. During all that time, the humble bowl only requires a little bit of care. Once in a while, however, you may run up against one of these situations:

  • The flush handle becomes loose
  • The toilet becomes clogged
  • The flapper valve wears out or gets damaged
  • Water leaks around the base of the toilet

For most of these situations, the repair is pretty straightforward, but what can you do when faced with a leaking toilet?

Act Quickly

No matter what the cause of a bathroom leak, it could lead to an expensive visit from Westwood, CA, water damage restoration crews. Your best defense against extensive repairs and remodeling is acting quickly to correct the situation.

Leaky Wax Gaskets

A leak at the base of the toilet is usually the result of a worn-out wax seal. Use a towel to mop up the water on the floor and watch for water seeping from under the toilet. If the water comes from a different location, the problem could be a cracked tank, sweaty bowl, leaky shutoff valve, or a loose tube somewhere.

Try Tightening the Bolts

Sometimes, it's possible to apply more pressure on the wax ring by tightening up the bolts that hold the toilet in place. Tighten the bolts alternately, using consistent, gentle pressure. If the leak stops, you probably don't have to take any other steps. If the leaking toilet continues to be a problem, you'll need to replace the wax gasket.
This repair generally involves removing the toilet and, unhooking tubes and hardware, replacing the wax seal, and then putting everything back together. If you aren't comfortable doing these repairs on your own, you can hire a Westwood, CA, professional to fix the leaking toilet.

The Importance of Reviewing Commercial Storm Insurance Coverage

7/20/2022 (Permalink)

Hole on a wall of a home Storm damage in Beverly Hills, CA.

Commercial Storm Insurance Coverage

The right commercial storm insurance for your company in Beverly Hills, CA, can offer peace of mind and protect your business from a disaster. It's a good idea to meet with your insurance agent at least once a year to go over your policy. This allows you to update features if your business has expanded or changed in any significant way. It also enables you to see if rates have changed and if a better package fits your needs. When reviewing your policy, consider looking at the following items:

  • The total you are paying for premiums
  • The level of deductibles you have
  • Any changes in the insurance industry that affects your policy
  • Any gaps in insurance coverage that leave you unprotected

Your agent may also have ideas to improve your coverage. A good decision on insurance could save your company thousands of dollars.

Deductibles

You should be able to customize your deductibles on your storm insurance. In general, the higher the deductible you choose, the lower your overall premium. It pays to understand some of the terminology related to this area of your policy. A dollar deductible refers to a dollar amount that the business owner must pay before the insurance company pays for damages. A percentage deductible replaces a fixed dollar amount with a percentage of the total loss, such as 2 percent; this type of deductible has become more common due to a trend of large storms in the U.S. The rules governing deductibles vary from state to state.

Recovery

If your company is hit by a large storm, you will be glad you spent some time getting your storm insurance coverage in order. It can be a big help in the recovery process. Working with a professional storm mitigation franchise can also give you additional peace of mind. A trained company allows you to get back on your feet as quickly as possible.

Containment Key to Minimizing Mold Spreading

7/15/2022 (Permalink)

Mold Quarantine Contacting a mold cleanup and restoration company is essential in stopping the spread.

Key to Reducing Mold Spread: Containment

If mold makes an appearance in your Westwood Village, CA, business, immediate action needs to be taken to keep the problem from growing. Once mold spores get the moisture, nutrients and warm temps they need, they will quickly start spreading to other areas of the property. Contacting a mold cleanup and restoration company is essential in stopping the spread. They will work to contain the affected area and have the tools and expertise to mitigate the issue the right way.

Stopping the Spread

While you wait for help to arrive, there are a few ways to minimize the spread.

If possible, turn off vents to the affected area to minimize the chances of spores spreading. Consider sealing the door with plastic wrap and tape.
Lower the temperature and ensure humidity is below 60%. If possible, run a dehumidifier to remove excess moisture in the air.
Any moldy objects should be placed in sealable plastic bags and removed from the area. For delicate items, such as documents, bag and freeze them to deactivate the growth process.
Objects that can’t be removed should be wiped down or temporarily covered.

Professional Cleanup
Once help arrives, a certified professional will inspect and assess the mold contamination. Depending on the extent of the issues, different containment and cleaning techniques may be used. They will create a containment chamber to isolate the affected area, which minimizes the chances of cross-contamination. In most cases, HEPA-filtered negative air will be used to better seal the area. It creates a vacuum effect, limiting contamination. Disposable personal protective equipment, including facemasks, gloves and full-body suits will be employed to keep spores from attaching to regular clothes and drifting to unknown parts.
Dealing with mold cleanup is not an easy task. It is a microorganism that wants to survive, so taking immediate action to contain and begin the removal process is essential.